Product Design
This is where things get real — shipped, used, and lived with by actual humans.
The work here spans the full product design spectrum: from defining the visual language of a beauty-tech brand to leading UX for Bose's first smart speaker; from helping a hardware-focused company take its first serious steps into software to designing a note-sharing economy for college students. The contexts are wildly different. The underlying questions tend to rhyme: What does this product feel like to use? What does it say about the people who made it? And does it actually serve the person on the other end?
A few highlights: the Bose AR Design Guidelines project involved codifying a whole new interaction paradigm — technical specs, design patterns, and brand voice for an audio AR platform. The SoundTouch Mobile App was a pivotal organizational moment, not just a design project. And on the other end of the scale, Annotorious and Karma Notes are sharp reminders that great UX problems don't require a Fortune 500 budget — just a real user need and someone willing to think it through.
If the Concept Design section is about asking "what if," this section is about answering "okay, but how."